+ This website is owned and operated by DES & DES S.R.L., specialized in providing 3D modeling and rendering services for various industries and creative projects.

1. General Information

+ By using this site, you confirm that you are at least 18 years old or have the consent of a legal guardian.

+ By accessing or using this site, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

2. Services Offered

We provide the following services:

+ 3D modeling for interior, product, and architectural design.

+ High-quality rendering (static images).

+ File preparation for presentations or production.

+ All services are offered based on a custom quote and project brief. Final deliverables, formats, and deadlines are agreed upon individually via email or written communication.

3. Intellectual Property

+ All content on this website — including text, graphics, logos, and sample visuals — is the intellectual property of DES & DEV S.R.L. unless otherwise stated. You may not copy, distribute, or reuse any materials without prior written permission.

+ Final 3D renders or models delivered to clients may be used by us in portfolios or marketing, unless a written NDA or exclusivity clause is agreed.

4. Payments and Pricing

+ All projects are priced individually, based on complexity, time, and specific requirements.

+ We reserve the right to request a deposit before starting any work.

+ Payment terms (e.g., 50% upfront / 50% upon delivery) will be clearly stated in the proposal or invoice.

5. Revisions and Cancellations

+ Each project includes a limited number of revisions, which will be specified in the agreement. Additional changes may be subject to extra fees.

+ Cancellations must be made in writing. Any completed work up to that point will be billed accordingly.

6. Limitation of Liability

+ We are not responsible for any indirect, incidental, or consequential damages that may arise from the use of our work or this website.

+ While we aim for accuracy and professionalism, all services are provided “as is” without warranties of any kind.

7. Governing Law

+ These Terms and Conditions are governed by the laws of Romania and any disputes will be subject to Romanian jurisdiction.

8. Company

- Company Name: DES & DEV S.R.L.

- Registered Office: HOTIN Street, No. 5, Block C5A, Floor 3, Apt. 7, Târgovişte, Dâmboviţa

- Trade Register No.: J15/324/27.02.2024

- VAT ID: 49665228

1. Who We Are

+ We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and store your information when you use our website or contact us regarding 3D modeling and rendering services.

+ This website is operated by DES & DEV S.R.L., providing 3D design services such as modeling, rendering, and visualization for architects, designers, and creative agencies.

2. What Data We Collect

We may collect and process the following types of data:

+ Contact information (name, email address, phone number).

+ Company details (if provided in a business context).

+ Project-related content (files, sketches, briefs).

+ Technical data (IP address, browser type).

+ Communication records (emails, messages via the contact form).

3. How We Use Your Data

We use your data to:

+ Respond to inquiries and provide quotes.

+ Carry out and deliver 3D modeling or rendering projects.

+ Send invoices and manage contracts.

+ Improve the functionality and content of our website.

+ Fulfill legal obligations (e.g., accounting or tax).

+ We do not use your data for unsolicited marketing or share it with third parties, unless required by law or necessary to deliver our services (e.g., with collaborators under NDA).

4. Legal Basis for Processing (GDPR)

We process personal data under one or more of the following legal grounds:

+ Contract performance – to fulfill a service agreement

+ Consent – when you submit a contact form or newsletter request.

+ Legal obligation – invoicing, accounting, or regulatory compliance.

+ Legitimate interest – to improve our services and respond to requests.

5. Data Retention

+ We retain your data only for as long as needed to fulfill the purpose for which it was collected, including any legal or accounting requirements.

Example:

- Contact requests: up to 12 months.

- Project files and invoices: up to 5 years (for tax/legal purposes).

6. Your Rights (GDPR)

You have the right to:

+ Access your personal data.

+ Request correction or deletion of your data.

+ Withdraw your consent at any time.

+ Object to data processing in certain cases.

+ File a complaint with the data protection authority (ANSPDCP – Romania).

7. How We Protect Your Data

+ We implement reasonable technical and organizational security measures (secure email, password protection, access control) to protect your personal data from unauthorized access, disclosure, or loss.

Consumer Complaints and ANPC

+ If you are not satisfied with our services and wish to file a complaint, we encourage you to contact us first so we can find a quick and fair resolution.

+ To submit a complaint directly to us, please contact:

- Phone: +40 729 708 258

- E-mail: contact.3dconcept.services@gmail.com

- You also have the right to contact the National Authority for Consumer Protection (NACP) in Romania:

NACP – National Authority for Consumer Protection

- Additionally, you may use the European Commission’s online platform for resolving disputes related to online purchases:

Online Dispute Resolution (ODR)

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